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Overcoming Windows 7 Cannot Shut Down

Windows 7 Can’t Shut Down? Some users experience problems Windows 7 cannot shutdown or Windows 7 hangs when shutdown, either with or without an error message. This question is not easy to answer, because the causes are also very diverse. Some managed to overcome one way and the other succeeded with other tips.

Below I will review a little why computers cannot shutdown in various cases. But the one I underlined is that if the computer cannot shutdown, it must be separated from the Blue Screen of Death. Because if your computer can’t be turned off because of BSOD, the handling will be different.

This case can’t be shutdown from Windows 2000, XP and Windows 7 as well. Of the many reasons Windows cannot shutdown, I conclude the cause as below;

  1. Because there are still programs running behind the scenes (such as antivirus)
  2. Update the windows 7 incorrect update
  3. Device driver problem
  4. Â File corrupted
  5. hardware issues
  6. install third party software

To ensure which cause is also not an easy job. In many cases, there is no message but the real thing is windows crash shutdown. Only users can guess, for example, when the driver update is complete and this happens, it means the driver is likely to cause it. Below I say a number of options to overcome this.


  1. Please note that if step one is successful, do not continue to step two and so on.
  2. If your step one applies and doesn’t work then please return the changes you made.


  1. Press the [Start] button and do as you normally do to turn off the computer , and when it doesn’t respond you need to press the CTRL + ALT + DEL key , then go to the Task Manager .
  2. In the Task Manager window will see all running processes. If not, click the [Processes] tab to display it.
  3. Once you are in the Process area, see each process that still shows activity. Click at least 2-4 processes that are running and click [End Process] . After you have ended at least 2-4 processes, return to the start button and try to log off again. Keep the Task Manager running so that you can proceed immediately if it doesn’t work.
  4. If your computer still does not log off or does not want to restart, repeat step # 3. This time, stop some processes that indicate there is no activity in it. At least 3 more processes. Then test again. Good luck.

IMPORTANT !!! : There are some processes you can not stop and do not mess with this process. They will not harm your computer at all, but you will make the procedure more difficult on yourself. Processes that you can not stop are:

  • System Idle Process If you kill this one, you might also press this button to make all processes stop. So you have to reset it again.
  • explorer.exe This will close the taskbar at the bottom of your computer and if you close it, you will have a button at all.
  • You should also not stop taskmgr.exe

Remember, be careful not to turn off your computer by pressing your power button.


  1. Enter MSCONFIG, press [Start] then type MSConfig and then [Enter]
  2. From the [System Configuration] window try  select the [Start Up] tab and deactivate non-essential services at the next boot. See the picture below and try restarting!

In Windows 7 that uses the Aero theme, this problem has also occurred and has been resolved by disabling Aero windows and replacing it with Classic.

Check the graphics card driver through the [Device Manager] and see if the graphics card is normal and there are no alarms (exclamation point â ????! Â ???? yellow). Â If there is a problem try unistalling and insatlling again.


I have found on a Desktop PC that settings in the BIOS are not accepted by the computer. After setting to [Default] the problem is resolved.

If you remember a few moments before you installed one software and after that this problem began to occur try uninstalling the software or the driver then restarted. To do this, click the Start button then navigate to [Control Panel] -> [System] -> [Device Manager]. Right-click the device you installed the driver on and select [Uninstall] and after that then restart the computer.


If the above tips don’t work, then it’s time now to get ready for Install Repair. If Install Repair also doesn’t work means Install Total

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